Welcome to Aurora Video Productions! These Terms and Conditions govern your use of our services and website. By accessing our website, engaging our services, or entering into any agreement with Aurora Video Productions, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.
These Terms and Conditions constitute a legally binding agreement between you and Aurora Video Productions, located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, and operated by Sarah Jenkins. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Aurora Video Productions offers a range of video production services, including but not limited to:
You agree to use our services and website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the services. Prohibited behavior includes, but is not limited to:
All content created by Aurora Video Productions, including videos, graphics, and text, is the intellectual property of Aurora Video Productions or its licensors and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works from any of our content without our prior written consent. Upon full payment for services rendered, you will receive a license to use the final video product for the purposes agreed upon in the project agreement.
Payment for our services is due as outlined in the project agreement. Typically, we require an initial deposit before commencing work, with the remaining balance due upon completion and delivery of the final product. Late payments may be subject to interest charges. Failure to pay may result in legal action to recover the outstanding balance.
If you cancel a project, any deposit may be non-refundable, depending on the stage of production reached. Cancellations made after the commencement of production may be subject to additional fees to cover the costs incurred. Refunds, if applicable, will be determined on a case-by-case basis.
Aurora Video Productions will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our services or website, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses. Our liability is limited to the amount you paid for the services.
We strive to provide high-quality video production services, but we cannot guarantee that our services will be uninterrupted or error-free. We are not responsible for any delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, labor disputes, or governmental regulations.
Any disputes arising out of or relating to these Terms and Conditions or our services shall be resolved through good faith negotiation. If the parties are unable to resolve the dispute through negotiation, they agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Mountain View, California. The decision of the arbitrator shall be final and binding on both parties.
Aurora Video Productions reserves the right to modify these Terms and Conditions at any time without prior notice. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions. It is your responsibility to review these terms periodically for any updates or changes.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
Clients are responsible for providing accurate and complete information necessary for the successful completion of video projects. This includes, but is not limited to, providing clear objectives, desired style, and any specific requirements. Clients are also responsible for securing all necessary permissions and releases for any copyrighted material included in the video project.
Aurora Video Productions agrees to keep confidential any proprietary or confidential information provided by the client in connection with the video project. However, we may showcase the completed video on our portfolio and marketing materials unless otherwise agreed upon in writing.
Aurora Video Productions may terminate this agreement if the client breaches any of these Terms and Conditions. Upon termination, the client will be responsible for paying for any services provided up to the date of termination.
You agree to indemnify and hold harmless Aurora Video Productions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our services or website, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any third party.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Aurora Video Productions
1600 Amphitheatre Parkway
Mountain View, CA 94043
Phone: (303) 555-0123
Email: info@auroravideoproductions.com
If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
These Terms and Conditions constitute the entire agreement between you and Aurora Video Productions with respect to the services and website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Aurora Video Productions.
All pricing is subject to change without notice. Written quotes are valid for 30 days from the date of issue. Any changes to the scope of the project after the quote has been accepted may result in additional charges.
We strive to adhere to agreed-upon project timelines; however, unforeseen circumstances or client delays may affect the completion date. We will communicate any potential delays promptly.
Aurora Video Productions is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for everyone and applying the relevant accessibility standards. For more information, please see our Accessibility Statement.
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Our website uses cookies to enhance your browsing experience. For more information about our use of cookies, please see our Cookies Policy.
To provide further clarity, here are a few examples of our video production services and their specific terms:
| Service | Description | Specific Terms |
|---|---|---|
| Corporate Training Videos | Production of training videos for internal employee education and skill development. | Client is responsible for providing accurate training materials and subject matter experts. License for internal use only. |
| Commercial Advertisements | Creation of short-form advertisements for television, online platforms, and social media. | Client is responsible for complying with all advertising regulations. Aurora Video Productions retains the right to include the advertisement in its portfolio. |
| Event Coverage | Filming and editing of events such as conferences, seminars, and corporate gatherings. | Client is responsible for obtaining necessary permissions from event participants. Aurora Video Productions is not responsible for unforeseen issues such as poor lighting or audio interference. |
| Real Estate Videos | Showcasing properties for sale or lease, highlighting key features and amenities. | Client is responsible for ensuring the property is properly staged and prepared. Aerial drone footage is subject to weather conditions and FAA regulations. |